> ## Documentation Index
> Fetch the complete documentation index at: https://help.eazybe.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get conversational automation

> Returns welcome-message, ice-breaker, and command settings.



## OpenAPI

````yaml /api-reference/meta/openapi.yaml get /meta/phone-numbers/{phoneNumberId}/conversational-automation
openapi: 3.1.0
info:
  title: Eazybe Meta API Documentation
  version: 1.0.0
  description: |
    A single authenticated Eazybe REST surface over WhatsApp Business Cloud API.
    The wrapper uses the Meta credentials captured when a WABA is connected to
    Eazybe, so callers never send Meta access tokens directly.
servers:
  - url: https://cerberus.eazybe.com/staging/api/v2
    description: Eazybe staging API v2.
security:
  - bearerAuth: []
tags:
  - name: Phone numbers
    description: Discover connected WABAs and phone-number IDs.
  - name: Messaging
    description: Send WhatsApp messages and update message state.
  - name: Templates
    description: Manage WhatsApp message templates.
  - name: Media
    description: Upload, inspect, and delete WhatsApp media.
  - name: Webhooks
    description: Manage WABA webhook subscriptions.
  - name: Analytics
    description: Read messaging, conversation, pricing, and template analytics.
  - name: Profiles and settings
    description: Manage business profiles and phone-number settings.
  - name: Automation
    description: Configure welcome messages, ice-breakers, and commands.
  - name: QR codes
    description: Manage click-to-chat QR codes.
  - name: Flows
    description: Manage the WhatsApp Flows lifecycle.
  - name: Number administration
    description: Register numbers, manage PINs, and synchronize coexistence data.
  - name: Block list
    description: List, block, and unblock WhatsApp users.
paths:
  /meta/phone-numbers/{phoneNumberId}/conversational-automation:
    parameters:
      - $ref: '#/components/parameters/PhoneNumberId'
    get:
      tags:
        - Automation
      summary: Get conversational automation
      description: Returns welcome-message, ice-breaker, and command settings.
      operationId: getConversationalAutomation
      responses:
        '200':
          description: >-
            Configuration returned


            **Failure responses**


            | **Status** | **Meaning** | **Action** |

            | --- | --- | --- |

            | `401` | Missing, invalid, or expired bearer token |
            Re-authenticate |

            | `404` | `phoneNumberId` not linked to your organization | Verify
            the id |

            | `502` | Graph unreachable or timed out | Retry with backoff |
          content:
            application/json:
              schema:
                type: object
                required:
                  - conversational_automation
                  - id
                properties:
                  conversational_automation:
                    type: object
                    required:
                      - enable_welcome_message
                      - prompts
                      - commands
                    properties:
                      enable_welcome_message:
                        type: boolean
                      prompts:
                        type: array
                        items:
                          type: string
                      commands:
                        type: array
                        items:
                          type: object
                          properties:
                            command_name:
                              type: string
                            command_description:
                              type: string
                          required:
                            - command_name
                            - command_description
                  id:
                    type: string
              example:
                conversational_automation:
                  enable_welcome_message: true
                  prompts:
                    - Track my order
                    - Talk to an agent
                  commands:
                    - command_name: orders
                      command_description: Check your recent orders
                    - command_name: support
                      command_description: Talk to a human agent
                id: '5647382910'
components:
  parameters:
    PhoneNumberId:
      name: phoneNumberId
      in: path
      required: true
      description: Meta phone-number ID returned by `GET /meta/phone-numbers`.
      schema:
        type: string
      example: '5647382910'
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      bearerFormat: Eazybe token
      description: |
        Eazybe bearer token. The token resolves the caller's organization and
        must be kept on the server.

````